Returns & Refunds policy

Thank you for choosing Elpisverse (Elpis). We want to ensure a transparent and satisfying shopping experience. Please carefully review our Returns & Refunds Policy, as we do not offer refunds, cancellations, or exchanges due to hygiene reasons and the nature of our products.

Conditions for Returns:

To be eligible for a return, please consider the following:

– The product was purchased within the last 30 days.
– The product is in its original packaging.

Customized or personalized items, as well as unsealed items after delivery for health and hygiene reasons, cannot be returned.

Returning Goods:

Customers are responsible for the cost and risk of returning goods. Ship the items to the following address: Delhi, India. To ensure a secure return process, we recommend using an insured and trackable mail service.

Refunds and Cancellations:

Please note that we do not provide refunds or cancellations. All sales are final. This policy is in place to maintain the integrity and hygiene standards of our products.

Gifts:

If the product was marked as a gift and shipped directly to the recipient, our standard Returns & Refunds Policy applies. Unfortunately, we cannot issue refunds or gift credits for gift purchases.

Contact Us:

If you have any questions or concerns about our Returns & Refunds Policy, we encourage you to contact us at contact@store.elpisverse.com. Our team is here to assist you, ensuring your satisfaction within the parameters of our policy.

At Elpisverse, we appreciate your understanding of our policy, which allows us to uphold the quality and hygiene standards that define our commitment to delivering exquisite products. Thank you for being a valued part of the Elpisverse community.